Contact
-
Contact Form: Include a simple, user-friendly contact form where visitors can fill in their name, email address, subject, and message. Keep the form fields minimal to encourage submissions.
-
Email Address: Display your business email address prominently on the page. Some visitors may prefer to communicate via email rather than using a contact form.
-
Phone Number: If applicable, provide a phone number for customers to reach your customer support team directly. This adds a personal touch and reassures customers that they can reach a real person if needed.
-
Business Address: Include your physical business address, especially if you have a brick-and-mortar store or warehouse. This helps build trust with customers who may want to verify your legitimacy.
-
Social Media Links: Link to your social media profiles so customers can connect with you on other platforms. This can also be an alternative communication channel for some customers.
-
Operating Hours: If you have specific hours of operation for customer support or inquiries, make sure to mention them on the contact page. This helps manage customer expectations regarding response times.
-
FAQ Section: Consider including a brief FAQ section addressing common questions or concerns. This can help reduce the number of inquiries and provide quick answers to visitors.
-
Map: If you have a physical location, embed a Google Map showing your store's location. This can be helpful for customers looking to visit in person.
-
Feedback or Support Options: Provide links or buttons for customers to leave feedback or seek support through other channels, such as live chat or a help center.
-
CTA (Call to Action): Encourage visitors to reach out by using a clear and compelling call-to-action button or text, such as "Contact Us" or "Get in Touch."
-
Responsive Design: Ensure that your contact page is mobile-friendly and displays properly on various devices, as many visitors may access it from smartphones or tablets.